The AeroCollect® instrument is designed so that it will only start the sample collection procedure if two requirements are fulfilled.
- There should remain enough energy in the batteries so that the 400 V potential can be upheld
To see if this is the issue change the batteries
- The sample chamber is inserted correctly
To see if this is the issue ensure that the sample chamber is inserted correctly; try to reinsert it
Should the two actions above not solve the issue the AerCollect® instrument should be submitted for service.